Your tag has arrived.
Let's make it yours.
Link your tag to your account, add your item details and give a finder a simple way to reach you.
- Your new tag and your phone
- An internet connection
- Access to your email inbox
No special app is needed. Your tag opens in your browser.
Already linked your tag? Open My Items to finish setup or update your details.
From new tag
to ready to go.
The video shows an illustrated example. These steps use the current screen and button names.
Setting up a pack? Repeat the process for each physical tag. Every tag has its own code.
Scan the tag in your hand
Open your phone camera, scan the QR code on your new tag and tap the link. You can also tap an NFC-enabled tag with a compatible phone. Start from your own tag so the correct code follows you through setup.
Sign in or create your free account
Choose Sign in to activate or Create a free account. Use an email address you can access. If asked, confirm your account email, then sign in to continue.
Get your email linking code
Check the email address shown and select Email me a linking code. Open the email, then return to the tag page. Enter the six-digit code and choose Verify and link. Check junk or spam if the email is missing. Codes expire after 10 minutes and only the newest code works.
Make the item yours
When you see Your tag is linked!, choose Set up my item. Give your item a recognisable name, choose an emoji and add a clear photo if you like. In Advanced, check that Linked tag matches the tag you are setting up.
Choose your return and contact details
Open Advanced to add return instructions and Owner contacts. For calls and WhatsApp, select Add contact, enter a name and phone number with its country code, then enable Show phone publicly. Use a WhatsApp-enabled number for WhatsApp. You can leave your number private and receive email alerts through Alert the owner.
Publish, save and test
In Advanced, enable Publish this Item Profile. Choose Save and activate for a new item, or Save item when editing, and wait for confirmation. Scan the physical tag again, ideally in a private browser window or on another phone. Check the name, photo, return instructions and contact options a finder will see. Then attach the tag securely.
Need a hand?
Most setup hiccups have a quick fix.
My linking code has not arrived.
Check the email address shown on the activation page, then look in your junk or spam folder. When the resend countdown finishes, request another code and use the newest one within 10 minutes.
My tag is already linked or unavailable.
If it belongs to your account, sign in to that account and open My Items. If it belongs to someone else or still shows as unavailable, email info@tapthis.co.za for help.
Tapping the tag does not open it.
Unlock your phone and hold its NFC reading area close to the tag. Check that your phone supports NFC and has it enabled where required. You can always scan the QR code with your camera instead.
What should I check after saving?
Open the tag on another phone or in a private browser window. Your item profile should be visible without signing in. If it is not, check that Publish this Item Profile is enabled and that you saved the item. Check any public contact number carefully.
All linked up?
Keep your item details current, wherever everyday life takes you.